Student Support Services Policies

EduHub College SA aims to identify, diagnose, and target low-performing subjects and students that might hinder student success, and to devise appropriate interventions to support them.

This policy provides guidance on:

• Responding to student unpreparedness upon enrolment through early identification and support
• Student profiling to generate targeted support data for individual learning plans
• Developing effective academic intervention programs tailored to student needs
• Moving from generalised to data-driven support to enhance student engagement, retention, and success

The college is dedicated to ensuring that every student receives the academic support they need. Lecturers and support staff work collaboratively to monitor student progress and provide timely interventions when students are identified as at risk of falling behind.

This policy guides students about the expected conduct while studying at the college. The institution expects all students to act as responsible citizens and to comply with all rules and regulations of the college.

Key aspects of the Student Code of Conduct include:

• Adherence to classroom conduct policies and general college rules
• Compliance with regulations governing college-sponsored activities and events
• Respect for fellow students, lecturers, staff, and college property
• Maintaining academic integrity and honesty in all assessments and submissions

Upon enrolment, students are automatically bound by these guidelines and are responsible for familiarising themselves with all applicable policies and regulations. Violations of the code of conduct may result in disciplinary action as outlined in the Student Disciplinary Code and Procedures.

EduHub College SA recognises the positive correlation between class attendance and both student retention and achievement. Regular attendance is essential for academic success and is a key indicator of student engagement.

The policy emphasises the following:

• Students are required to maintain a minimum attendance rate to remain in good academic standing
• Regular class attendance directly improves completion rates and overall academic success
• Tardiness affects not only the individual student's learning but also the progress of the entire class
• Strong attendance habits prepare students for workplace expectations where employers demand reliability and punctuality

The college enforces high attendance and punctuality standards to ensure students develop the professional habits that will serve them throughout their careers. Students who fail to meet attendance requirements may face academic consequences as outlined in the policy.

EduHub College SA is fully committed to its obligation to students and recognises the importance of student wellness as essential to the effective functioning of the institution. This policy provides a framework for promoting and supporting the wellbeing of all students.

The wellness policy covers:

• Physical health awareness, including access to basic health information and referrals
• Mental health support through counselling services and stress management resources
• Emotional wellbeing programs that help students cope with the pressures of academic life
• Substance abuse awareness and prevention initiatives
• Creating a supportive environment where students feel safe to seek help when needed

The college believes that a healthy student is a successful student. Our student support services team is available to assist students who are experiencing challenges that may affect their academic performance or overall wellbeing.

In line with the principles of Education White Paper 6 (2001) on inclusive education and the elimination of discrimination, EduHub College SA is committed to providing equitable access to education for students with disabilities.

This policy ensures:

• Students with disabilities are welcomed and supported in all academic programs
• Reasonable accommodations are provided in accordance with Government Gazette No. 36041 provisions for learning concessions
• Accessible learning materials and environments are made available where possible
• Staff are trained to support diverse learning needs and create inclusive classrooms
• Assessment accommodations are provided for students who qualify for learning concessions

The college is dedicated to removing barriers to education and ensuring that all students, regardless of their abilities, have an equal opportunity to succeed in their studies.

EduHub College SA takes a comprehensive approach to addressing gender-based violence and femicide. This policy focuses on violence against all women across diverse backgrounds and intersecting identities, while also protecting all students and staff from sexual harassment and gender-based discrimination.

The policy addresses:

• Prevention of sexual harassment, assault, and all forms of gender-based violence on campus
• Clear reporting procedures for incidents of sexual or gender-based violence
• Support services for survivors, including counselling and referrals to external agencies
• Education and awareness campaigns to promote a culture of respect and consent
• Disciplinary consequences for perpetrators of gender-based violence

The college maintains a zero-tolerance approach to sexual and gender-based violence and is committed to creating a safe campus environment where all students can learn without fear of harassment or discrimination.

EduHub College SA encourages all students to participate in at least one summer and one winter extracurricular activity. The emphasis is on mass participation rather than competition outcomes, ensuring every student has the opportunity to be involved.

This policy promotes:

• Broad participation in sporting activities, creative arts, and cultural events
• Personal development through teamwork, discipline, and healthy competition
• Physical fitness and an active lifestyle among students
• Cultural expression and appreciation of diversity through arts programs
• Building community and fostering a sense of belonging among students

The college believes that extracurricular activities are an essential part of the student experience and contribute to well-rounded graduates who are prepared for both professional and personal success.

This policy establishes a framework that fosters a learning-conducive environment through clear codes of conduct and institutional policies. It includes procedures for addressing conduct violations and for lodging student grievances.

The disciplinary code covers:

• Classification of offences (minor, major, and serious misconduct)
• Step-by-step disciplinary procedures ensuring fair and transparent processes
• Rights of the accused student, including the right to be heard and to appeal
• Composition and authority of the disciplinary committee
• Range of sanctions from written warnings to suspension or expulsion
• Grievance procedures for students to raise complaints or concerns

The college is committed to ensuring due process for all students. Disciplinary action is taken as a last resort, with emphasis on education, rehabilitation, and restorative justice where appropriate.